Privacy Policy – KC Pallets Inc

Effective Date: August 8, 2025
Last Updated: August 8, 2025

At KC Pallets Inc, we are committed to protecting your privacy and ensuring your personal information is handled with the highest level of care. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

We collect information to better serve our customers, fulfill orders, and improve our services. This may include:

• Personal Information: Name, company name, phone number, email address, billing and shipping addresses.
   
• Order Information: Details of pallet purchases, quotes, invoices, and payment information.
   
• Website Usage Data: IP address, browser type, device information, and pages visited on our website.
   
• Communication Records: Emails, calls, and messages exchanged with our team.
   

Your information helps us provide you with a smooth, efficient, and personalized experience. We may use it for:

• Processing pallet orders, quotes, and deliveries.
   
• Providing updates about your order status and delivery schedules.
   
• Responding to inquiries, requests, and customer service issues.
   
• Sending relevant promotional offers, product updates, and industry news (with your consent).
   
• Improving our website functionality and marketing strategies.
   
• Complying with legal, tax, and regulatory obligations.
   

We implement industry-standard security measures to safeguard your data, including:

• Data Encryption: Secure Sockets Layer (SSL) technology to encrypt sensitive data.
   
• Access Controls: Restricted access to personal data only to authorized staff.
   
• Regular Security Audits: Routine monitoring to prevent unauthorized access or breaches.
   

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

• Trusted Service Providers: Delivery companies, payment processors, and IT support teams who assist in fulfilling your orders.
   
• Legal Authorities: When required by law, court orders, or to protect our legal rights.
   

All third parties we work with are bound by confidentiality agreements.

Our website may use cookies to enhance user experience and analyze site traffic. Cookies help us remember your preferences, track order progress, and tailor marketing efforts. You can manage or disable cookies in your browser settings, but doing so may limit site functionality.

You have the right to:

• Request a copy of the personal information we hold about you.
   
• Update or correct inaccurate information.
   
• Request deletion of your personal data (subject to legal obligations).
   
• Opt out of marketing communications at any time.
   

To exercise these rights, email us at cs@kcpalletsinc.com or call (708) 359-0655.

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external websites.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Significant changes will be communicated via email or website notification.

If you have questions about this Privacy Policy or how your data is handled, contact us:

KC Pallets Inc
1834 Walden Office Square, Schaumburg, IL 60173
📧 cs@kcpalletsinc.com | 📞 (708) 359-0655